Pack Draw

With the new pack draw system, you have the same experience of participating in a pack drop with more flexibility on when you can join and get packs.

Once you select the number of packs you'd like to reserve, you can choose between using a supported credit/debit card or your Dapper Balance. At the end of the pack draw window, all pack reservations will be randomized and you will be notified how many of yours were successful. For either payment method, a hold will be placed on your funds until the end of the draw and any unsuccessful reservations will be refunded. 

How to Join a Pack Draw

Once a pack draw is announced, you will be able to join at any time between the timeframe listed. Any details about the draw including price, eligibility, Moments, and how many packs you can reserve will be provided on the pack page. Once you decide you'd like to join, you can head directly to the pack page and reserve the number of packs that you'd like to get.


Using either your credit/debit card or your preloaded Dapper Balance, you will authorize the purchase of the desired upcoming pack if you are randomly selected to get one. Using either payment method will place a hold on your funds until the winners have been selected.

When paying with either method, make sure your payment method holds the full amount you are looking to request otherwise, you will not be able to complete your reservation. To learn more about adding Dapper Balance, click here.


Once the timer runs out for the pack draw, instead of joining a Waiting Room and Queue, everyone who committed to buying the pack and authorized their purchase will be randomized in the draw for the drop. For more details on the draw selection, check out our article here.


What payment methods can I use to join the Pack Draw?

In addition to preloaded Dapper Balance, collectors can now use American Express, Visa or Mastercard debit and credit cards to enter the draw for packs.

What fees are associated with using a credit or debit card?

Check out our article here for more details on card fees. Please note that there are no card fees if you are not randomly selected in the draw for any of the packs you requested.

What kind of hold is made when I make a reservation?

If you're using either a credit/debit card or Dapper Balance for your reservation, a hold will be placed on your funds based on the number of packs that you have reserved. You will not be able to use the Dapper Balance in your account as it may be needed to fulfill the entire or partial pack request.

For example: If you request 4 packs that are $10 each but are selected to win 2 packs, $20 of your Dapper Balance will be taken or your card will be charged for the packs you were selected to win. For Dapper Balance, the remaining balance will be released once the draw is over. For credit/debit cards the remaining pending charges will be reversed.

We highly recommend reaching out to your bank to confirm that your transaction will not be blocked if you are selected as a winner.

What happens during the draw selection?

Please check out our Pack Draw Selection article for more details.